TERMS: We
are happy to
accept
American
Express,
Visa and
MasterCard
as well as
payment by
check or
wire
transfer.
Checks must
be received
prior to an
order being
processed.
We will send
you an
invoice if
it is
required by
your
company/organization
in order to
process
payment by
check.
Please note
that all
pricing is
F.O.B.
shipping
point.
Freight
charges to
your
destination
will be
added. All
prices are
in U.S.
dollars.
Your credit
card will be
charged upon
receipt of
signed order
confirmation.
ROUTING
SHIPMENTS: Unless
a preferred
routing is
specified on
your order,
shipment
will be made
best way
(sea, air or
rail
freight,
express,
commercial
truck,
parcel post,
united
parcel, or
other way),
transportation
charges
collect or
added to our
invoice.
INSPECTION: All
items are
thoroughly
inspected
prior to
shipment.
Title
passes to
consignee at
time
shipment
leaves the
dock and
carrier is
agent of
consignee.
PACKAGING: All
items are
packaged for
domestic
shipment.
Additional
charge is
made for
special
crating, and
crating for
maritime
shipment.
Contact us
for special
handling
requirements
and pricing.
DAMAGED
GOODS: Do
not accept
any items
delivered by
the carrier
unless they
are in
perfect
condition.
In the case
of any
damage the
carrier's
agent must
make the
proper
notation on
the delivery
receipt. Do
not sign
until this
is done.
THE
CONSIGNEE
MUST MAKE
APPLICATION
DIRECTLY TO
THE CARRIER
FOR
ADJUSTMENT
FOR ANY
DAMAGED
GOODS, CONCEALED
OR
OTHERWISE.
CONCEALED
DAMAGE: Should
the damage
not be
discovered
until after
the items
are
unpacked, a
damage
report
should be
made AT ONCE
to the
carrier
whose agent
will make an
inspection
and a
"concealed
damage"
report.
Unless this
is done, all
items
repaired or
replaced on
account of
damage shall
be at your
expense.
Our company
cannot be
held
responsible,
for the
goods left
our plant in
perfect
condition
and so
signed for
by the
carrier.
RETURNED
SHIPMENTS:
Goods are
not to be
returned
without
written
permission
from our
company. A
25% handling
charge shall
be made on
all goods
returned, as
well as
reconditioning
charge if
required, as
determined
by the
company.
Any goods
returned
without our
permission
will be
refused.
Freight
charges for
returned
shipments
shall be the
responsibility
of the
customer.
CHANGES
AND
CANCELLATIONS: Goods
designated
as
"non-stock"
are not
subject to
changes or
cancellations
as they are
manufactured
for each
individual
order.
CANCELED
ORDERS AFTER
COMPUTER
PROCESSING
(prior to
shipment): Any
order
canceled
after it has
been
computer
specified
and posted
will be
subject to a
minimum cost
of 6% of the
purchase
amount.
We invite
you to
contact us
through this
site or call
us toll free
for personal
assistance
with product
questions.
HOW TO ORDER
Once you
have
selected
products,
there are
several ways
to place an
order:
a) Call our
toll free
(1-877-782-4792)
and complete
your order
via phone.
Our sales
department
will
generate an
order
confirmation
and fax or
email it to
you.
b) Submit
the order
via email to
have our
sales
department
generate an
order
confirmation
and fax or
email it to
you.
c) Fax or
email your
own purchase
order to us.
Our sales
department
will
generate an
order
confirmation
and fax or
email it to
you.
ORDER POLICY
Please note
that we do
not process
your credit
card until
we have your
final signed
approval of
all charges
including
shipping,
taxes and
crating (if
applicable).
Due to the
bulky nature
of material
handling
equipment,
we process
shipping on
an
order-by-order
basis to
ensure you
get the best
shipping
price and
method.
We will fax
or email you
an order
confirmation.
At this
point, you
may elect to
accept or
decline the
order. The
order will
not be
processed
without
signed
confirmation
from you.
Once you
have signed
and faxed
the order
confirmation
back, we
will then
enter your
order into
our system
and process
the credit
card for
payment. All
orders paid
for by check
or wire
transfer
will not be
entered in
our system,
nor will
they ship,
until
receipt of
payment at
metal stair.
